Frequently Asked Questions

PLEASE READ BELOW BEFORE YOU CALL.

1) Where can I view the vehicles?
We keep our vehicles privately garaged throughout New York and New Jersey; therefore viewings are done via internet only.

) Are there any additional fees?
All prices are plus 20% gratuity, 5% gas surcharge plus any tolls or parking. Trips originating in NYC & 5 Boroughs add $10 per hr. There is no tax. Prices vary based on time of year and location of event.

3) What is required to make a reservation?
A credit card deposit is required for all reservations as well as a signature via fax or e-mail. Proms require a parent signature as well.

4) What is the cancellation policy?
All deposits are non refundable. Reservations canceled 30 days prior to date of event, 50% of total will be charged to your credit card. Reservations canceled 1 week prior to event will be charged 100% to your credit card. Proms require 45 days notice of cancellation or full balance is due.

5) Is there a charge for extra stops?
Proms, weddings, and nights out as many stops as you need – within reason – are included.

6) Is there any hourly minimum?
6 hours on hourly reservations
3 hours for Weddings
6 hours for Jr. Proms
12 hours for Sr. Proms
Buses - 6 HOUR MINIMUM / 8 HR. MIN. ON SATURDAYS

7) What is included in the stocked bar?
The bar varies. It will contain a nice variety of alcohol and non alcohol drinks for passengers to quench their thirst. You are welcome to bring any additional refreshments or snacks you would enjoy. We do not supply enough alcohol for the purposes of getting drunk and do not condone intoxication in our vehicles. We strictly enforce no alcohol to minors.

8) When is balance due?
The balance is due when the limousine arrives at the first pick up location. The chauffeur needs to be paid in cash in full, minus the deposit left on credit card. Full payment by credit card must be arranged in advance with the office; we accept Visa, MC & Discover. 

9) How much deposit is required?
Deposits are generally 20-30% of your total. Bus reservations require a minimum $500 deposit. Cash is not accepted for deposits, credit cards only.

10) When does my time start and end?
The time starts when the limousine arrives at the first pick up address. The time ends when the final drop off is made. Overtime will be charged at 15 minutes past the hour.

11) What forms of payment do you accept?
Visa, Master Card, Discover and cash.

12) If you have read above and still have questions you may contact us using the below information.



PLEASE READ THE ABOVE BEFORE YOU CALL.

Limotime Transportation, Inc.

Toll Free: 1-866-LIMOTIME
Phone: (631)209-CARS
Fax: (631)209-2288
Email: info@limotime.com

Proud Member of the NSLA, LILA & NLA

 

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